Your questions, our answers
Everything you need to know before using our services. Another question? Contact us.
How long does a computer repair take?
Most repairs are completed within 24 to 48 hours. You receive a precise diagnosis before any work begins.
Is the diagnosis free?
Yes, the diagnosis is free if you have your device repaired with us.
Do you repair Macs as well as PCs?
Yes, we work on Windows and Mac computers, laptops and desktops.
How does secure data destruction work?
Your data is destroyed irreversibly and confidentially. A certificate of destruction can be provided on request.
Do you serve the Drummondville area?
Yes, our pickup and delivery service covers Drummondville and the surrounding municipalities.
Do you offer a warranty on your repairs?
Yes, all our repairs are guaranteed. The exact terms are explained to you before work begins.
Do I need an appointment or can I walk in?
Our services are by appointment only.
Do you remove viruses and malware?
Yes, we offer a complete service to detect and remove viruses, malware and ransomware.
Do you sell used or refurbished computers as well as new ones?
Yes, we offer a selection of new and refurbished computers. Our refurbished computers are tested and restored through a rigorous 24-point process, then guaranteed.
Are the computers you sell under warranty?
Yes, all our computers, new and refurbished, include a warranty for your peace of mind.
What payment methods do you accept?
We accept cash, debit/credit cards and secure online payment.
How long does it take to build a website?
The timeline depends on the project's complexity; a precise schedule is provided after we review your needs.
Can I have a custom gaming PC built for my budget?
Yes, we design custom gaming PCs tailored to your needs and budget.
What do you do with old replaced devices?
We offer a responsible recycling service for your old electronic devices.
Get in touch
By phone, in writing, or through the form — we reply quickly.